Effective date: October 16, 2026
This Privacy Policy describes how Confluence Learning Alliance, Inc. ("CLA," "we," "us," or "our") handles information when you use our website and English Conversation Circle (ECC) Portal.
1. Information we collect
When you create or use an ECC Portal account, we collect your name and email address. Firebase Authentication processes your sign-in credentials; CLA does not receive or store your plaintext password.
If you join ECC, we may also store your English self-assessment level and speaking confidence, learning goals and notes, assigned teacher, selected time zone, session dates and status, and lesson titles, descriptions, and meeting links entered by a teacher.
Our website host and service providers may receive technical information such as IP address, browser and device type, pages viewed, and access times for security and operation. If you select website translation, page text and technical information may be processed by Google to provide that optional feature.
2. How we use information
We use information to create and secure accounts, assign learners to teachers, schedule and manage ECC sessions, help teachers prepare, provide support, maintain the Portal, and meet legal obligations. The Portal currently does not process payments, automatically create meeting links, or send booking emails.
3. Who can access information
A learner can view their own profile, bookings, and lesson details, along with the public display name of their assigned teacher. The assigned teacher can view the learner information needed to support lessons and manage bookings. Authorized CLA personnel and service providers may access information as needed to operate, secure, or support the program. CLA does not sell personal information.
4. Service providers and links
ECC Portal account authentication and data storage are provided through Google Firebase services. A teacher may enter a link to an external meeting service; opening that link takes you to a third party governed by its own terms and privacy practices. We do not control those services. Information may be processed in countries where our service providers operate; the actual location can depend on service configuration.
5. Retention and security
We retain information for as long as reasonably needed to operate ECC, maintain program records, resolve support issues, and meet legal obligations. We use reasonable safeguards, but no online service can guarantee absolute security. Please do not put highly sensitive personal information in learning-goal notes or support messages.
6. Children and guardians
If a participant is a minor, a parent or legal guardian should contact CLA before account registration so the appropriate consent and participation arrangements can be confirmed. Please contact us if you believe a minor's information was submitted without appropriate authorization.
7. Your choices and privacy requests
You may ask to access, correct, or delete your information, subject to applicable legal and recordkeeping requirements. Email ECC Support from the account email address and describe your request. We may need to verify your identity before responding.
8. Changes and contact
We may update this Policy and will post a revised effective date on this page. Questions about privacy or the ECC Portal can be sent to info.englishconversationcircle@gmail.com.
This notice describes current website and Portal practices and is not legal advice. CLA should review it with qualified counsel before publication and when the services or applicable requirements change.