Effective date: October 16, 2026
These Terms govern access to the Confluence Learning Alliance, Inc. ("CLA") website and My ECC Portal. By using the Portal, you agree to these Terms. If you do not agree, do not use the Portal.
1. ECC community program
English Conversation Circle is a community education program. ECC conversation sessions are offered at no charge to participants. The Portal does not collect payments. Program descriptions, availability, schedules, and participation arrangements may change; an account or booking does not guarantee a particular teacher, schedule, outcome, or continued availability.
2. Accounts and assignments
Provide accurate account information and keep your password confidential. Student self-registration is available, but an account must be assigned to a teacher by the ECC team before the learner can book that teacher's available sessions. Teacher accounts and roles are managed by CLA. Notify ECC Support if you suspect unauthorized account access. Do not share your password with CLA or anyone else.
3. Scheduling, changes, and attendance
Sessions are 30 minutes. The scheduling policy is one session per learner per local calendar week, with up to four sessions in a month. Available times are displayed in the learner's selected time zone. Please cancel or request a schedule change at least 24 hours before the session.
For an urgent situation or a cancellation within 24 hours, contact ECC Support as soon as possible. Unless ECC confirms an emergency exception, a late cancellation or a session missed without notice may be counted as a used session. Contacting ECC does not itself guarantee that a session will be restored or rescheduled.
4. Lesson details and meeting links
Teachers may add a lesson title, description, and external meeting link to a booking. Users are responsible for using those details appropriately. Meeting links open third-party services; CLA does not operate or control those services, and their separate terms and privacy policies apply. Do not record, share, or publish a session or another participant's information without their consent and any consent required by law.
5. Respectful and lawful use
Use the Portal respectfully and lawfully. Do not misuse another person's account or information, interfere with Portal security or operation, submit unlawful or harmful content, impersonate another person, or attempt to access data or accounts you are not authorized to use.
6. Availability and disclaimers
The website and Portal are provided on an "as is" and "as available" basis to the extent permitted by law. CLA does not guarantee uninterrupted or error-free operation, a particular learning result, or the availability of a specific teacher or meeting service. Nothing in these Terms limits liability that cannot legally be limited.
7. Changes and contact
CLA may update these Terms or suspend Portal access when reasonably needed for security, maintenance, or program operations. Updated Terms will be posted here with a revised effective date. Questions about accounts, assignments, scheduling, or lesson links should be sent to ECC Support.
These Terms describe current program practices and are not legal advice. CLA should review them with qualified counsel before publication and when the program or applicable requirements change.